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Contact Us

Customer Experience

Success today depends on how relevant you can be to your customers and employees at any given moment. We create growth through relevance at the speed of life
We help marketing organizations adapt to the ever-evolving needs of customers. Through continuous transformation, businesses can unlock efficiency and reinvest in what matters most to accelerate growth through change

Reinvent commerce to sell everywhere
We balance the complexity of the sales and commerce ecosystem with the simplicity of an agile business model to drive sales performance and generate new market growth.
Rewire the front office for customer-centric growth
We help organizations adapt and align their front office with a relentless focus on the customer—harnessing modern technology platforms and both human and AI-powered insights—to continuously learn and improve the customer experience.

Experience is the key to unlocking meaningful growth and differentiation. It starts with becoming customer obsessed and entails rewiring the whole business around the delivery of exceptional experiences.

Bussines Process Outsourcing


During times of great change—being able to drive value is paramount. In the wake of industry and technology disruption, business process functions, including finance, supply chain, procurement, human resources, marketing, sales and customer operations, and industry-specific services, such as health, insurance and banking, have been severely disrupted.

We are helping clients to optimize and transform business processes—to be more data-driven, AI-powered and cloud enabled—to work smarter, scale faster, be more productive and eradicate costs across the enterprise with intelligent operations.

Data, Analytics & research



Through Data analytics we could help your organization optimize performance by scientifically analyzing raw data from your students, customers, clients, or employees. It is the process of converting your raw data into information that is useful for decision-making. Data can be collected and analyzed to answer questions, test hypotheses, or disprove theories.

Data may be numerical or categorical and can be collected from a variety of sources. Once data is collected, it must be processed, typically by putting it into a spreadsheet or statistical software program where each row represents the unit of analysis (i.e., customer, client, student, or employee). Once it is processed, it must be cleaned to ensure that it does not contain duplicates or errors that arose from problems in the way in which the data was entered and stored

Statistical Consulting With Over 15 Years of Experience
When you choose Research Analytics Consulting to conduct your data analytics we will work closely with you to ensure that we fully understand your data and what you are trying to determine from your data. We will thoroughly clean your data. We will work iteratively with you because we know that oftentimes initial analyses lead to a new hypothesis requiring additional analyses. We will utilize state of the art data visualization techniques to clearly and efficiently present your results. Finally, we will provide you with our complete interpretation of your results to allow you to make the most informed decisions for your organization.

Statistics can be used to determine:
• If there are differences in performance between different groups of people
• The best predictors for success
• If a training program has had an impact
• Who is more likely to buy your product
• What characteristics are most likely to predict satisfaction

Bussines Strategy

We dare to create value
In this ever-changing world, companies need to think fast and stay agile. And that requires strategies that work in the real world. With experience across the value chain, end-to-end, we help clients to create strategies that come not just from knowing, but from the know-how of doing.

Our integrated model enables value creation by giving our strategists the advantage of insights from AI and data science and deep industry expertise, combined with the experience of efficiently operating business functions, optimizing and running supply chains, designing and implementing technology, and building resilient operating models and cultures.

Our Strategy leverages this advantage in our work with boards, CEOs, and C-suite executives to create value for shareholders and stakeholders by defining and answering their most strategic business questions on topics like growth, profitability, technology-driven transformation, operating models, and sustainability.

Export-Import process Management

Opening a world of opportunities
Fin-Al trading OY is a specialist export consultancy that successfully launches businesses just like yours into new international markets.

Delivering success for ambitious exporters
When you think about export growth, what are your challenges? Making sure your company is ready, market intelligence and finding relevant business partners are probably high on the list?
Fin-Al trading OY specializes in helping businesses just like yours to profitably grow through expanding in international markets. We provide expert support and guidance in the areas you need to make sure you are fully prepared and have a winning strategy in place for a successful export journey.

Using our tried and tested methodologies, we work with you to assess your level of export readiness plus devise and implement an export strategy that actually works and delivers results. We help you avoid the costly mistakes, stop you going down the blind alleys or taking the wrong turns.

Whatever stage you are at in your business, whatever the level of support you need, we turn your ambitions into reality. You know your business will benefit from expanding internationally but either don’t have the time to plan properly or have never exported before. Where to start? How do you build your export plan with the right objectives, realistic targets and milestones?
The answer is to work with one of our experienced consultants who have helped Start-Ups, SMEs and multi-nationals to export success. We can work with you, to guide or mentor you through the process. Or we can take on the project entirely, presenting you with a complete, detailed 3-5 year strategy with action points and timescales.

The choice is yours; the result will be a winning strategy for your business.
Below are examples of the services we offer. We are flexible, however, and will build a bespoke solution which suits your requirements and circumstances. Whatever support you need, we are here to help.

Business Export Support Service
We are specialists in helping companies to export for the first time. We have a number of clients who we help from the beginning, to define their products, set up their business and expand internationally. For others we work with them to develop a winning strategy for export growth.

We have found the best way to support in these circumstances is to agree an amount of time we work with you each month with regular consultations to guide you in developing your business.
We listen to your objectives, ask the difficult questions, guide you in the right direction and help you avoid the costly mistakes that can derail any export journey. The support is flexible, helping you where and when you need it.

All for an agreed monthly fee with no minimum contract period. Support can be ad hoc when you need it; or regular meetings each week, month or quarter. Whatever your need, we can support you.
We can analyze your target markets to produce a report including:

• the structure of the market
• pricing indications at relevant levels
• key potential end customers
• detailed competition analysis
• potential distributors, wholesalers, e-commerce routes as applicable
• SWOT analysis
• market entry strategy recommendations
• recommended route-to-market strategies
• Staged 3-year export strategy with important milestones and KPIs

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  1. Marketing & Sales Outsourcing
  2. Digital Commerce
Fin-Al Trading Oy
10960
Hanko-Finland
Contact
Tel: +358401575603
e-mail: info @ fin-al-trading.com
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